Whether you're exploring a partnership, evaluating our product range, or preparing to onboard, we're here to make the process clear and simple. Browse our FAQs below or contact us directly.
We partner with established importers, wholesalers, and distributors who have existing networks in the kitchen and bath industry. Ideal partners have warehousing capabilities, proven sales channels, and a commitment to premium brands.
We do not work with small retailers or individual resellers directly. If you’re interested, visit our Become a Dealer page to submit your application.
We review all applications within 3–5 business days. If there's a potential fit, we'll schedule a call to discuss your market, capabilities, and terms.
Trade pricing is available to approved partners only. Submit a partnership application through our Become a Dealer page and we’ll share our trade price list once your application is reviewed.
Minimum order quantities and initial stocking requirements vary by market and product category. These details are discussed during partnership negotiations to ensure the arrangement works for both sides.
We focus exclusively on the Pure.Sink brand and do not offer private labeling or OEM arrangements at this time.
Yes. All products must be installed by a qualified professional. Installation by non-professionals voids the warranty entirely. This requirement should be communicated to end customers at point of sale.
End customers contact their retailer, who coordinates with the distributor. Distributors work directly with Pure.Sink to assess claims and arrange replacements. Full warranty procedures are provided during partner onboarding.
Our team is here to help. Choose your preferred way to get in touch.
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