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FAQ

Have a Question? Let’s Get You Answers.

We know that choosing the right products — and the right supplier — comes with questions. Whether you're planning a project, representing a showroom, or exploring a partnership, we're here to make the process clear and simple.

Explore our FAQs or contact us directly for tailored support.
Because at Pure.Sink, clarity is just as important as quality.

Can I purchase products directly from the website?

At Pure.Sink, we don’t sell directly through our website. Instead, we offer a curated catalog experience designed for professionals. Whether you’re planning a kitchen renovation, furnishing a hospitality space, or specifying fixtures for a development, our team will guide you personally.
To begin, simply send us a request via info@puresink.eu or visit the Request a Quote page. We’ll prepare a tailored proposal based on your product selection, project scope, and delivery location.

How can I become a Pure.Sink dealer or professional partner?

If you’re a retailer, interior designer, architect, or construction specialist interested in representing Pure.Sink, we’d be glad to learn more about your business. Our partnerships are built on shared values: craftsmanship, consistency, and a dedication to quality service.

To apply, simply click the “Become a dealer” button at the top of the page and complete the registration form. Please be sure to include your company name, VAT number, and contact details so we can verify your request quickly.

Once submitted, our team will review your application and get in touch within 1–2 business days. We're always excited to connect with professionals who believe in design with purpose.

What should I expect in terms of delivery times?

Timelines are important — especially when coordinating professional installations or large-scale projects. If the product is in stock, delivery typically takes up to 5 business days, depending on your country and shipping logistics.

Once we receive your quote request and delivery details, we’ll confirm the availability and estimated shipping time for your specific order. You can count on us to keep you informed every step of the way.

Can you ship to my country?

We work with clients and professionals across Europe. Whether you’re in the Netherlands, Germany, France, Italy or beyond, we can arrange delivery through reliable logistics partners.
During the quote process, we’ll provide delivery conditions and estimated shipping times based on your location and the products selected.

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